Our Beginnings
Our company first started in 1988 as International Plumbing & Electrical Supplies Inc. We were a retail distributor servicing builders, contactors and do-it-yourself consumers. Over the years our customers shifted and we started selling more and more housewares and appliances.
We founded Forum Home Appliances Inc in 1995 as a specialty small appliance store, which is focused on selling quality merchandise, backed up with exceptional customer service. We are based in Vancouver, Canada’s famous Chinatown and have become known to many of Vancouver’s experienced shoppers as having an extremely wide selection and competitive pricing on all of our products.
Originally focusing on Asian appliances, we now stock over 800 different models of appliances, which may be found all over the world, including many you may have never have even heard of. Here at Forum Home Appliances, we are dedicated to being able to source and supply the latest appliances out on the market. If there is an appliance out there that you are looking for and unable to find, please contact us and perhaps we may be able to help you find it!
Online Store
Since the opening of our first retail store in Chinatown, we have attracted customers from all over North America, with our large selection of hard-to-find appliances and imported Asian appliances at competitive prices. Upon returning home, many of our visiting customers showed their friends and family the products they purchased from us in Vancouver. We opened our online store in 1999 to begin offering our complete selection of products to our valued customers.
Parts and Service
In our early years, we found that some of our customers were not satisfied with the after sales service they were receiving from some manufacturers. With our commitment to exceptional customer service, we found this unacceptable - so we decided to take on the responsibility to handle the warranty service for some of the brands we carry. Since then, we have become the local Authorized Service Centre of
many additional brands. We have earned the reputation of having knowledgeable staff to help you choose the right product to fit your needs before you purchase it, and are also happy to assist you with any problems you may experience with a product that you purchased from us, or even another retailer in our area. Our technicians are specialized in small home appliances, so even if your product is past warranty, we would be happy to examine it and see if we can repair it for you at a reasonable price.
We also keep stock on the most common
parts and accessories for brands in which we service. Many of these parts are available here on our online store. If you are looking for a part that you do not see online, please feel free to
contact us. If we do not have this part in stock, we would be glad to special order it for you.
