Repairs & Services
Manufacturer's Warranty Repairs
If you have a product which you purchased from us that you have a problem with during the manufacturer's warranty period, as listed on your invoice from us, please bring it back to any of our retail locations for warranty service. If you no longer have your invoice from us, don't worry just give us your phone number and we should be able to find you in our system.
Out of town customers, please contact us using the form below for warranty instructions.
If you have a product from one of the following brands which was purchased from another retailer we can also help you. We are an Authorized Warranty Service Centre for: Breville, DeLonghi, Hamilton Beach, Kenwood, Krups, Panasonic, Proctor-Silex, Rowenta and T-Fal.
FREE Extended Warranty Repairs
If you have a product with a FREE Extended Warranty as listed on your invoice, and have a problem with it during our extended warranty period, please bring it to any of our retail stores, and we will be happy to repair it for you at no charge.
Out of town customers, please contact us using the form below for warranty instructions.
Past Warranty Repairs
Let's keep it out of the landfill...
At Forum Home Appliances, we are the Authorized Repair Depot in Metro Vancouver for many brands of small home appliances including: Breville, DeLonghi, Hamilton Beach, Kenwood, Krups, Panasonic, Proctor-Silex, Rowenta and T-Fal.
Besides warranty service, we provide fair prices for non-warranty repairs for all makes and models of blenders, bread makers, can openers, citrus juicers, choppers, coffee makers, coffee grinders, coffee mills, coffee urns, crock pots, deep fryers, espresso makers, fabric steamers, food processors, food slicers, hand blenders, hand mixers, health grills, ice cream makers, ice crushers, ice shavers, irons, juice extractors, kettles, meat grinders, rice cookers, stand mixers, slow cookers, toasters, toaster ovens, vacuum cleaners, and waffle makers.
Repair Rates for Non-Warranty Small Electrical Appliances
We provide non-warranty repair service for small electrical appliances with North America household voltage of 120V. The prices shown are the basic minimum repair cost for each product type:
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Stand Mixers / Kitchen Machines | $130 +tax |
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Ice Cream Makers (with compressor) / Gelato Makers | $100 +tax |
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IH (induction heating) Rice Cookers | $100 +tax |
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Commercial Rice Cookers / Coffee Urns | $75 +tax |
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Toaster Ovens | $75 +tax |
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Countertop Microwave Ovens | $75 +tax |
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Bread Makers | $100 +tax |
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Espresso Makers (including Semi-Automatic) | $100 +tax |
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Breville Single Boilers BES840 - BES880 | $200 +tax |
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Breville Dual Boilers BES900 - BES990 | $270 +tax |
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Fully Automatic Espresso Makers | $250 +tax |
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Portable Air Conditioners/ Dehumidifiers | $175 +tax |
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Vitamix & Blendtec Blenders | $100 +tax |
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Small Bar/ Wine Fridges | $100 +tax |
Other household appliances we will try to fix for minimum repair cost $65 + tax, other commercial appliances will be double price. Should repair cost exceed the following minimum charges, we'll request for permission prior to repair.
For more information on our small appliance repair service or to locate our branch closest to you call us at (604) 893-8896, or email us using the form below.