I had to order and replaced the plastic seal and it still leaks all around the coffee holder. It seems to not seal well and I ended up getting a steam burn. As much as I liked the machine when we first got it now it's dangerous to use.
I'm very disappointed in it. I would like to throw it off the bridge but I paid to much for it so will continue to use it even throw it leaks pretty bad.
I will definitely not recommend this coffee machine to anyone as they may burn themselves like I did.